Return & Refund Policy
A legal disclaimer
At Studio Breathe, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please read our return policy below.
Returns:
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You have 2 calendar days to return an item from the date you received it.
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Items must be unused, in their original packaging, and include a receipt or proof of purchase.
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Customized or personalized items cannot be canceled or returned
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There are no returns in case for shipping outside India and international orders.
Shipping of Returns:
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You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. There would be a 2% restocking fee that will be charged on returned items.
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Please send the packed shipment to C 205, Wateridge Society, Undri, Pune - 411060. In case you want the company to organise the pick-up the return shipping cost will be deducted from your final settlement. This price would be dependent on the courier partner chosen by the company.
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You will receive a refund after Studio Breathe accepts the quality of the returned item. The cost of the product will be refunded within 30 days and the Shipping costs will not be refunded.
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When returning the item, we recommend using a trackable shipping service or purchasing shipping insurance.
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We cannot guarantee that we will receive your returned item and cannot take responsibility for items lost in transit.
How to Initiate a Return:
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Contact our customer service at studiobreathe.in@gmail.com to initiate a return.
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Package the item securely and ship it to the address provided by our customer service team.
Refunds:
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Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
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If approved, refunds will be processed to the original payment method within 10-15 business days.
Exchanges:
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We currently do not offer direct exchanges. Please return the original item for a refund and place a new order.
Changes to This Policy:
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We may update this policy from time to time. We will notify you of any changes.